Privacy Policy

1. Who We Are

This Privacy Policy covers the website at https://www.insulationerie.com and any contact forms hosted here. The website is operated by Erie Insulation, a home insulation contractor located at 426 State St #3, Erie, PA 16501. You can reach us at (814) 983-5108 or quotes@insulationerie.com.

2. Information We Collect

We collect only the information you voluntarily provide when submitting a contact or estimate request form. This may include:

• Your name
• Your phone number
• Your email address
• Your street address or general location
• A description of the work you are inquiring about

We do not collect payment information, government identification, or any sensitive personal data through this website.

3. How We Use Your Information

Information you submit is used solely to:

• Respond to your inquiry or estimate request
• Schedule and coordinate insulation work at your property
• Follow up on a quote or job we previously discussed

We do not use your information for automated marketing, profiling, or behavioral advertising. We do not sell, rent, or trade your contact information to any third party.

4. Third-Party Form Provider (Tally)

Our contact forms are provided by Tally.so, a third-party form service. When you submit a form, your data is transmitted to and stored by Tally. Tally's own privacy policy governs how they handle that data. We access your responses through the Tally dashboard and use them only for the purposes described in Section 3 above. We do not share your form submissions with any party beyond Tally and our own team.

5. Analytics and Tracking

This website does not currently use Google Analytics, Facebook Pixel, or any third-party behavioral tracking scripts. We do not place advertising cookies on your device. Standard server logs may record IP addresses and page requests for security and diagnostic purposes, but these logs are not used to identify or profile individual visitors.

6. Cookies

This website does not set persistent first-party cookies. Tally, our form provider, may set its own cookies when a form is rendered on the page. Please refer to Tally's privacy policy for details on any cookies they set.

7. Data Retention

We retain contact information for as long as it is relevant to an ongoing or potential business relationship. If you request that we delete your information, we will do so within a reasonable time and will also request deletion from Tally on your behalf. Contact us at quotes@insulationerie.com to make such a request.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date shown at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at: